Privacy Policy
Effective Date: 25th July 2026
1. Introduction
Falcon Cleaning (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
2. Information We Collect
We may collect:
Personal Information
- Name
- Email address
- Phone number
- Property address
- Billing address
- Service preferences
Booking Information
- Selected services
- Appointment date
- Appointment time
- Property details
- Bedrooms
- Bathrooms
- Square footage
- Special instructions
Technical Information
- IP address
- Browser type
- Device information
- Cookies
- Website usage statistics
3. How We Use Your Information
We use information to:
- Process bookings
- Contact customers
- Schedule appointments
- Improve our services
- Process payments
- Send confirmations
- Respond to inquiries
- Prevent fraud
- Comply with legal obligations
4. Payment Processing
Payments are securely processed by third-party payment providers such as Stripe.
Falcon Cleaning does not store your payment card information.
5. Cookies
Our website may use cookies for:
- Website functionality
- Analytics
- Performance
- Security
- User preferences
Users may disable cookies through browser settings.
6. Information Sharing
We do not sell customer information.
We may share information with:
- Payment processors
- Email providers
- Technology providers
- Government authorities when legally required
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect customer information.
However, no method of internet transmission is completely secure.
8. Data Retention
We retain information only as long as necessary for:
- Business operations
- Legal compliance
- Accounting
- Tax obligations
9. Your Rights
Depending on applicable law, you may have rights to:
- Access your information
- Correct inaccurate information
- Request deletion
- Withdraw consent where applicable
- Request information about collected data
To exercise these rights, contact us using the information below.
10. Third-Party Services
Our website may use third-party services including:
- Stripe
- Google Analytics
- Google Maps
- Email service providers
- Website hosting providers
These providers have their own privacy policies.
11. Children’s Privacy
Our services are not directed toward individuals under 18 years of age.
We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy periodically.
Updated versions will be published on this website.
13. Contact Us
Falcon Multi Services LLC
Doing Business As: Falcon Cleaning
2500 Wilcrest Dr, Suite 300
Houston, TX 77042
Phone: +1 (347) 697-4260
Email: houston@falconmsl.com
Website: https://falconcleaningusa.com/